Privacy Policy

This Privacy Policy outlines how Dhan Digi Gold collects, uses, discloses, and protects your personal information when you use our website or mobile application. By using our platform, you consent to the terms outlined in this policy.

We collect personal data including your name, mobile number, email, Aadhaar number, PAN card, bank details, and IP address. We may also collect transaction history, location data, and device/browser details for security and personalization.

We use your data to verify your identity (KYC), process your gold/silver transactions, send transaction alerts, detect fraud, comply with legal requirements, and improve your user experience on our platform.

We do not sell your data to advertisers. However, we may share information with government authorities (if required by law), and trusted partners like payment gateways, vault custodians, or data storage providers — strictly for operational or legal reasons.

We use cookies, analytics scripts (like Google Analytics and Ahrefs), and session storage to monitor site usage, improve performance, and personalize content. You can disable cookies in your browser settings.

We implement strong encryption, SSL protocols, and secure hosting infrastructure to protect your personal and financial data. However, no method is 100% secure, and we cannot guarantee absolute security.

You have the right to access, update, or delete your personal data by contacting our support team. You may also opt out of promotional communications at any time.

Our platform is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware, we will take steps to delete such data immediately.

We retain your personal and transaction data as long as your account is active or as required by Indian financial regulations. Inactive accounts may be archived securely.

We may update this Privacy Policy periodically. If major changes occur, we will notify users via email or in-app notifications. Continued use of the platform indicates acceptance of the updated policy.

For general questions or complaints, reach us at support@dhandigigold.in or call our helpline. Our support team is available Monday–Saturday, 9 AM to 6 PM IST.