Terms and Conditions

Welcome to Thanga Parvath Jeweller's Dhan Gold. By using our platform, you agree to these Terms and Conditions. This agreement outlines your legal rights and obligations when accessing or using our services related to gold scheme transactions.

You must be at least 18 years old and capable of forming a binding legal contract in India. You agree to provide accurate and complete KYC information, including PAN, and bank details as required.

Users can save in 24K or 22K gold at real-time market rates through the platform. Prices include applicable GST. The gold savings are securely recorded and backed by physical gold stock.

Users can redeem their accumulated gold scheme value for physical gold ornaments, coins via our showrooms. No cash payouts or cash redemption are permitted.

The minimum monthly scheme installment is ₹1,000. The platform may impose transaction limits for security, regulatory, or operational reasons.

By opting into a monthly savings plan, you authorize Thanga Parvath Jewellers to set up a Standing Instruction (SI)/auto-debit mandate on your registered payment method or bank account for the recurring installment amount, in accordance with RBI's e-mandate framework. You will receive a pre-debit notification at least 24 hours before each scheduled debit. You may pause or revoke your mandate by contacting support at support@thangaparvathjewellers.in at least 3 working days before your next scheduled debit date, or cancel the mandate directly and immediately through your UPI app (e.g., PhonePe, Google Pay, Paytm). Revoking your mandate does not cancel your existing gold savings balance, but will pause future automatic contributions until a new mandate is set up. Failed or bounced auto-debits may attract charges as levied by your bank.

You must complete KYC verification using PAN before withdrawing, redeeming.

Applicable taxes include 3% GST for gold. Additional charges may apply during physical redemption.

Orders, once placed and payment confirmed, cannot be cancelled or modified. In the event of a failed or erroneous transaction, please refer to our Refund Policy for applicable resolution timelines.

We respect your privacy. Your data is stored securely and used only for verification, transaction processing, and compliance purposes. We do not sell or share your personal information with third-party advertisers.

We strive for 99.9% uptime, but we do not guarantee uninterrupted access. Maintenance, technical issues, or third-party service provider downtime may cause temporary interruptions.

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately in case of unauthorized access or breach.

You agree not to use the platform for money laundering, fraud, hacking, illegal trading, or any activity in violation of Indian laws and regulations.

We may update these Terms from time to time. Continued use of the platform after changes indicates your acceptance. Please check this page periodically.

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Tamil Nadu.

For queries, complaints, or support, contact us via email at support@thangaparvathjewellers.in or call our helpline. We aim to resolve all issues within 3–5 working days.